Terms & Conditions
Legal Agreement for WinMatch Casino Services
Last Updated: January 15, 2025
Agreement to Terms
By accessing and using WinMatch Casino's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and WinMatch Casino.
We reserve the right to modify these terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically for any changes.
Eligibility and Account Registration
Age Requirements
You must be at least 18 years old to use our services. By registering an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.
Account Registration
To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Identity Verification
We may require you to verify your identity by providing government-issued identification documents. Failure to provide requested documentation may result in account suspension or closure.
Prohibited Activities
The following activities are strictly prohibited on our platform:
Multiple Accounts
Creating multiple accounts or sharing account information
Automated Software
Using automated software or bots to play games
Fraudulent Activities
Engaging in fraudulent activities or money laundering
System Hacking
Attempting to hack, disrupt, or damage our systems
Legal Violations
Violating any applicable laws or regulations
False Information
Providing false or misleading information
Security Circumvention
Circumventing security measures or restrictions
Gaming Rules and Fair Play
Game Integrity
All games on our platform use certified random number generators to ensure fair and random outcomes. We regularly audit our games to maintain integrity and fairness.
Betting Limits
We may impose betting limits on your account to promote responsible gaming. These limits can be adjusted upon request, subject to our approval and applicable regulations.
Game Malfunctions
In the event of a game malfunction, we reserve the right to void affected bets and refund wagers. Our decision in such matters is final and binding.
Financial Terms
Deposits and Withdrawals
All financial transactions must be conducted through approved payment methods. We reserve the right to request additional verification for large transactions or suspicious activity.
Currency and Exchange Rates
All transactions are processed in Indian Rupees (INR) unless otherwise specified. Exchange rates for foreign currency transactions are determined by current market rates.
Processing Times
Deposit processing times vary by payment method. Withdrawal processing typically takes 24-48 hours, subject to verification requirements and banking procedures.
Bonuses and Promotions
Welcome Bonuses
New players may be eligible for welcome bonuses subject to specific terms and conditions. These bonuses must be used within the specified timeframe and are subject to wagering requirements.
Promotional Terms
All promotions are subject to individual terms and conditions. We reserve the right to modify or cancel promotions at any time without prior notice.
Bonus Abuse
Any attempt to abuse bonus offers or promotional terms may result in account closure and forfeiture of all funds and bonuses.
Responsible Gaming
Self-Exclusion
We provide tools for self-exclusion and deposit limits to help players maintain control over their gaming activities. These tools can be accessed through your account settings.
Problem Gaming Resources
If you believe you may have a gambling problem, we provide resources and support information. Please contact our support team for assistance or visit our responsible gaming section.
Account Suspension and Termination
Grounds for Suspension
We may suspend or terminate your account for violations of these terms, suspicious activity, or failure to comply with verification requirements.
Account Closure
You may close your account at any time by contacting our support team. Upon closure, any remaining balance will be returned to you after verification of your identity and payment method.
Limitation of Liability
To the maximum extent permitted by law, WinMatch Casino shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you have deposited in your account.
Dispute Resolution
Internal Dispute Process
If you have a dispute with our services, please contact our support team first. We will investigate and attempt to resolve the matter within a reasonable timeframe.
External Dispute Resolution
If we cannot resolve a dispute internally, you may refer the matter to an independent dispute resolution service or regulatory authority as applicable.
Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of India.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms and Conditions, please contact us at:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.